Age and Identity Verification

Age and Identity Verification (and Authentication)

Overview

  • Happy Fans Solutions Ltd and its subsidiaries (“Happy Fans”, “we”, “us”, “our”) respect your privacy and are committed to protecting the personal data we process about you.
  • All users of our platform, located at www.happy-fans.com (the “Platform”), must be at least 18 years of age. Before you can create a Creator Account or a Fan Account (in certain jurisdictions), we must verify your age and identity to ensure the safety and integrity of our community.
  • We may also require you to periodically authenticate your identity while you hold an account with us to confirm that you remain the legitimate account holder.

Third-Party Processing of Face Recognition Data

  • We engage trusted third-party verification partners (“Verification Partners”) to provide identity and age verification services on our behalf.
  • These Verification Partners use face recognition and identity-matching technology as part of our ongoing efforts to promote user safety, prevent fraud, and comply with applicable laws and regulations.
  • With your consent, our Verification Partners may process facial-recognition data for the following purposes:
    1. Verifying your age and identity by comparing a selfie you provide with the photo on your official government-issued identity document; and
    2. Authenticating your identity periodically, by requesting a new selfie to confirm that you are the verified account holder.
  • Each Verification Partner is contractually required to maintain appropriate security and confidentiality safeguards for any personal data they process.
  • Happy Fans does not collect, receive, or retain any facial-recognition data processed by our Verification Partners at any time during verification or authentication.

Withdrawing Your Consent to Retention for Authentication Purposes

  • Where permitted by law, our Verification Partners may retain limited facial-recognition data from the initial verification process to facilitate future authentication.
  • You may withdraw your consent to such retention (and request deletion of the retained data) at any time by contacting privacy@happyfans.app. We will relay your request to the relevant Verification Partner.
  • Withdrawing consent will not prevent you from completing future verifications, but you may need to resubmit a selfie and identity document for re-verification.

Further Information

  • If a Verification Partner detects potential fraud attempts (for example, forged or altered identity documents), it may retain relevant records, including facial-recognition data, to prevent unlawful activity and protect the Platform.
  • For details about how Happy Fans processes your personal data, and our Creator and Fan onboarding procedures (including the use of third-party service providers), please refer to our Privacy Policy.
  • If you have questions about this process, please contact privacy@happyfans.app.

By clicking “I Agree,” you confirm that:

  • You consent to the collection and processing of your facial-recognition data by our third-party Verification Partners for the purposes of verifying and authenticating your identity.
  • You are at least 18 years of age.
  • The personal data you provide for verification and authentication is accurate, genuine, and valid.
  • You have read, understood, and agreed to the information contained in this notice.